Terms of Service
Effective Date: January 2025
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Welcome to Charley Black's official website ("Site"). By using this Site and purchasing products, you agree to the following Terms of Service. Please read them carefully.
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1. Use of the Website
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You must be at least 18 years old to make purchases on this Site.
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You agree not to misuse the Site for unlawful purposes or violate any applicable laws.
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2. Intellectual Property
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All content on this Site, including text, images, and logos, is the property of Charley Black and is protected by copyright laws.
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You may not reproduce, distribute, or use any content without prior written permission.
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3. Product Information
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All books and merchandise are described as accurately as possible. However, we do not guarantee that descriptions are error-free.
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Prices and availability are subject to change without notice.
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4. Order Processing
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Orders are processed within 3-5 business days. Unless it is a pre-order, then the item will be processed within 3-5 business days of the release date.
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You will receive an order confirmation email upon purchase and a shipping confirmation once the item is dispatched.
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5. Payment
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All payments are securely processed through trusted payment gateways.
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We accept major credit cards and other payment methods listed at checkout.
Refund Policy
Effective Date: January 2025
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1. Returns & Exchanges
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Due to the nature of books and signed merchandise, all sales are final.
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We only accept returns or exchanges if the item arrives damaged or you receive the wrong product.
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2. Damaged or Incorrect Items
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If your item arrives damaged or incorrect, please contact us within 7 days of delivery at authorcharleyblack@gmail.com.
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Include your order number, a description of the issue, and clear photos of the item.
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If eligible, we will send a replacement or offer a refund.
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3. Non-Returnable Items
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Digital downloads, eBooks, and signed items are non-refundable and non-returnable.
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4. Refunds (If Applicable)
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Approved refunds will be processed to your original payment method within 5-7 business days.
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5. Shipping Costs
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Shipping fees are non-refundable. You are responsible for return shipping costs unless the product was damaged or incorrect.
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By purchasing from this Site, you agree to this Refund Policy.
Contact Information
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For questions about these Terms or our Refund Policy, please contact us at authorcharleyblack@gmail.com