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Terms of Service

Effective Date:  January 2025

Welcome to Charley Black's official website ("Site"). By using this Site and purchasing products, you agree to the following Terms of Service. Please read them carefully.

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1. Use of the Website

  • You must be at least 18 years old to make purchases on this Site.

  • You agree not to misuse the Site for unlawful purposes or violate any applicable laws.

2. Intellectual Property

  • All content on this Site, including text, images, and logos, is the property of Charley Black and is protected by copyright laws.

  • You may not reproduce, distribute, or use any content without prior written permission.

3. Product Information

  • All books and merchandise are described as accurately as possible. However, we do not guarantee that descriptions are error-free.

  • Prices and availability are subject to change without notice.

4. Order Processing

  • Orders are processed within 3-5 business days. Unless it is a pre-order, then the item will be processed within 3-5 business days of the release date.

  • You will receive an order confirmation email upon purchase and a shipping confirmation once the item is dispatched.

5. Payment

  • All payments are securely processed through trusted payment gateways.

  • We accept major credit cards and other payment methods listed at checkout.

Refund Policy

Effective Date: January 2025

1. Returns & Exchanges

  • Due to the nature of books and signed merchandise, all sales are final.

  • We only accept returns or exchanges if the item arrives damaged or you receive the wrong product.

2. Damaged or Incorrect Items

  • If your item arrives damaged or incorrect, please contact us within 7 days of delivery at authorcharleyblack@gmail.com.

  • Include your order number, a description of the issue, and clear photos of the item.

  • If eligible, we will send a replacement or offer a refund.

3. Non-Returnable Items

  • Digital downloads, eBooks, and signed items are non-refundable and non-returnable.

4. Refunds (If Applicable)

  • Approved refunds will be processed to your original payment method within 5-7 business days.

5. Shipping Costs

  • Shipping fees are non-refundable. You are responsible for return shipping costs unless the product was damaged or incorrect.

By purchasing from this Site, you agree to this Refund Policy.

 

Contact Information

For questions about these Terms or our Refund Policy, please contact us at authorcharleyblack@gmail.com

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