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Terms of Service

Effective Date:  January 2025

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Welcome to Charley Black's official website ("Site"). By using this Site and purchasing products, you agree to the following Terms of Service. Please read them carefully.

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1. Use of the Website

  • You must be at least 18 years old to make purchases on this Site.

  • You agree not to misuse the Site for unlawful purposes or violate any applicable laws.

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2. Intellectual Property

  • All content on this Site, including text, images, and logos, is the property of Charley Black and is protected by copyright laws.

  • You may not reproduce, distribute, or use any content without prior written permission.

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3. Product Information

  • All books and merchandise are described as accurately as possible. However, we do not guarantee that descriptions are error-free.

  • Prices and availability are subject to change without notice.

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4. Order Processing

  • Orders are processed within 3-5 business days. Unless it is a pre-order, then the item will be processed within 3-5 business days of the release date.

  • You will receive an order confirmation email upon purchase and a shipping confirmation once the item is dispatched.

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5. Payment

  • All payments are securely processed through trusted payment gateways.

  • We accept major credit cards and other payment methods listed at checkout.

Refund Policy

Effective Date: January 2025

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1. Returns & Exchanges

  • Due to the nature of books and signed merchandise, all sales are final.

  • We only accept returns or exchanges if the item arrives damaged or you receive the wrong product.

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2. Damaged or Incorrect Items

  • If your item arrives damaged or incorrect, please contact us within 7 days of delivery at authorcharleyblack@gmail.com.

  • Include your order number, a description of the issue, and clear photos of the item.

  • If eligible, we will send a replacement or offer a refund.

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3. Non-Returnable Items

  • Digital downloads, eBooks, and signed items are non-refundable and non-returnable.

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4. Refunds (If Applicable)

  • Approved refunds will be processed to your original payment method within 5-7 business days.

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5. Shipping Costs

  • Shipping fees are non-refundable. You are responsible for return shipping costs unless the product was damaged or incorrect.

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By purchasing from this Site, you agree to this Refund Policy.

 

Contact Information

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For questions about these Terms or our Refund Policy, please contact us at authorcharleyblack@gmail.com

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